SHBET Terms & Conditions – A Complete Guide to Using the Platform in Malaysia

Welcome to SHBET (shbet-win.net), an online betting and casino platform operating exclusively for members in Malaysia. These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member") and SHBET ("we", "the Company") governing your use of all services, products, and platforms we provide.

By registering an account, making a deposit, or using any part of the platform SHBET, you automatically agree to be bound by all Terms set out in this document. If you do not agree with any part of these Terms, you are advised not to use our platform.

SHBET reserves the right to amend these Terms at any time with reasonable notice to members. Continued use of the platform after such notice constitutes acceptance of the revised terms.

To be eligible to register and use the platform SHBET, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above at the time of registration and at all times when using the platform.
• A Malaysian citizen or legal resident physically located in Malaysia when using the platform.
• Not currently on a self-exclusion list or having submitted a self-exclusion request to SHBET.
• Have full legal capacity to enter into a binding agreement.
• Do not play on behalf of others or use another person's account.
• Not hold more than one (1) active account with SHBET.

SHBET reserves the right to request proof of age, identity, or residency at any time. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

Each eligible individual may register one (1) account only. SHBET only. Registering a second, third, or additional account is strictly prohibited and constitutes a serious violation that may result in the termination of all associated accounts.

During registration, you are responsible for:

• Providing accurate, truthful, current, and complete information, including your full name, IC number, date of birth, phone number, and email address.
• Keep your account information up to date whenever any changes occur.
• Keep your account password confidential and do not share it with anyone.
• Be fully responsible for all activities that occur under your account.

Identity verification (KYC – Know Your Customer) is mandatory for all members SHBET before the first withdrawal can be processed. Required documents may include your national ID, utility bill, and bank statement to verify the source of funds.

SHBET only accepting deposits via verified and legitimate payment methods. All transactions are processed in Malaysian Ringgit (MYR).

Deposit methods accepted by SHBET:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (Direct Transfer)
• FPX – Maybank2u, CIMB Clicks, and other Malaysian banks
• Boost eWallet
• ShopeePay

All deposits must come from an account registered in the same member's name. SHBET does not accept deposits from third-party accounts. Deposits from unidentifiable sources may be declined and returned.

Member SHBET who are eligible may withdraw their winnings at any time, subject to the following conditions:

• The KYC process has been completed and the account has been fully verified.
• All rollover requirements for claimed bonuses have been met.
• There are no ongoing anti-fraud investigations or AML (Anti-Money Laundering) reviews on your account.
• The minimum withdrawal amount is RM30 per transaction.

Withdrawals are processed to the same payment method used for your last deposit. In cases where the original method is unavailable, SHBET reserves the right to use any mutually agreed alternative method.

Withdrawal processing times vary depending on the chosen method — typically between 5 to 30 minutes for e-wallets and up to 1 hour for bank transfers. Withdrawals submitted after 11 PM may be processed on the next business day.

All bonuses and promotions offered by SHBET are subject to rollover requirements (wagering requirements) as specified. It is important that you understand these conditions before claiming any bonus.

General principles of SHBET bonuses:

• Each bonus has its own rollover requirement, typically ranging from 5x to 25x the bonus value.
• Rollovers must be completed within the specified timeframe (typically 7 to 30 days).
• Only one main bonus can be active at a time unless otherwise stated.
• Bonuses cannot be withdrawn until the rollover requirements have been met.
• Different games may contribute at different rates toward the rollover – for example, baccarat contributes 100%, slots contribute 100%, but certain games may contribute less.

SHBET reserves the right to void bonuses and any associated winnings if bonus abuse is found to have occurred, including but not limited to: using multiple accounts to claim the same promotion, betting on opposing outcomes (arbitrage), or displaying abnormal betting behaviour.

All games available at SHBET – including Live Casino, baccarat, table games, and slots – are subject to their respective game rules. Specific rules for each game can be found on the relevant game page.

General rules applicable to all games:

• Game results as displayed in the system SHBET is final.
• In the event of a technical disruption during a game, SHBET reserves the right to void the relevant round and refund the bet amount.
• Any attempt to manipulate or exploit bugs in the game software is strictly prohibited.
• All live casino games are operated by real dealers from licensed studios. Dealer decisions are final and cannot be disputed.
• Minimum and maximum bet limits for each table and game are subject to change at any time in accordance with the policy of SHBET.

For games involving third-party software providers (e.g., Evolution Gaming, Playtech), additional terms from those providers may apply and are considered part of these Terms.

Sports Betting section SHBET covers a wide range of leagues and tournaments, including the Malaysia Super League, English Premier League (EPL), BWF (badminton), NBA, and esports such as MPL Malaysia. All sports bets are subject to the following additional rules:

• The odds displayed at the time a bet is placed are the odds that will be used to calculate the payout, not the odds at the time of settlement.
• For in-play betting (during a live match), SHBET reserves the right to temporarily suspend markets under certain circumstances, such as red cards, injuries, or broadcast interruptions.
• If a match is postponed or cancelled, bets will generally be refunded to the member unless the match resumes within 48 hours.
• Bets placed on matches whose outcomes are already known to the member at the time of placement are void and will be cancelled.
• The maximum bet limit for each match and market is set by SHBET and are subject to change without prior notice.

To ensure a fair playing environment for all members, SHBET strictly prohibits the following conduct:

• Fraud and forgery: Providing false information, assuming another person's identity, or falsifying verification documents.
• Use of unauthorised software: Using bots, automated scripts, or third-party software to gain an unfair advantage.
• Arbitrage betting: Placing bets on all possible outcomes to guarantee a risk-free profit, whether individually or in coordination with others.
• Multiple accounts: Opening more than one account, whether under your own name or using another person's name or information.
• Money laundering: By using the platform SHBET to conceal or convert illegally obtained funds.
• Threats or abuse: Threatening, harassing, or abusing support staff or other members.
• Bug exploitation: Deliberately exploiting technical errors or bugs in the platform to gain an unfair advantage.

Any member found engaging in the above behaviour will face immediate action, including account suspension, forfeiture of all balances and winnings, and possible legal action where criminal conduct is involved.

SHBET reserves the right to suspend or terminate any member account at any time for reasonable cause, including but not limited to:

• Violation of any Terms set out in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to submit KYC documents within the specified timeframe.
• A self-exclusion request submitted by the member.
• Instructions from regulatory or legal authorities.

Members may also voluntarily close their account at any time by contacting the support team. SHBET. Prior to closure, all KYC and rollover requirements must be fulfilled before any remaining balance can be withdrawn.

To the extent permitted by applicable law, SHBET shall not be liable for:

• Any financial losses incurred through the use of our platform.
• Service disruptions caused by technical failures, maintenance, or circumstances beyond our control.
• Loss of data or information resulting from system failures or cyberattacks, even where we have taken reasonable protective measures.
• Any indirect, incidental, or consequential losses.

SHBET is committed to keeping our platform running smoothly and securely. However, we cannot guarantee that the service will be free from interruptions at all times.

SHBET takes responsible gaming very seriously and is committed to promoting safe, responsible play. We provide a range of tools to help members manage their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Betting Limits: Set a maximum limit on the amount you can wager in a single session.
• Loss Limit: Set a loss limit and the system will automatically end your session once that limit is reached.
• Break Time: Take a break from betting for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform for a minimum period of 6 months or permanently.

If you or someone you know is showing signs of a gambling problem, please reach out to the SHBET support team SHBET or seek professional help. More information is available on the Responsible Gaming us.

SHBET reserves the right to amend, update, or replace any part of these Terms at any time. Notice of amendments will be provided via email to registered members or through an announcement on the platform at least 7 days before the changes take effect, except in urgent circumstances.

It is your responsibility as a member to review these Terms periodically. Continued use of the platform SHBET after the effective date of any amendment will be considered full acceptance of the revised terms.

These Terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with these Terms shall first be resolved through good-faith negotiation, and if unresolved, through arbitration or a court of competent jurisdiction in Malaysia.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be deemed severable from the rest of the agreement, and the remaining Terms shall continue in full force and effect.